This is a detailing of the buyback process that we dealt with recently so that others will have a heads up should they have to contend with a big company buyback of any kind. No big surprise here:  you are a number – a VIN number to be exact. To be fair, others’ experiences may be different, but this is a synopsis of ours.

A little history…

When we bought the truck in 2011, we were ecstatic. It was an exciting day. It was a 4wd flatbed and would allow us to do calls in places we had previously had to call in others to assist, or get stuck trying to do it ourselves. Mind you, we’ve been creative and mostly managed, but this was a cool tool to have!

It soon became apparent that it had front end issues. At 4,000 miles + / – we had to replace the brand new tires. The truck never [...]